Shipping & Delivery Policy
At Lisa & Daniel Vancouver, we strive to deliver your order as efficiently and carefully as possible. Below you will find detailed information regarding our shipping and delivery process.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email including your tracking information.
Please note that orders are not processed on weekends or public holidays.
Delivery Time
The estimated delivery time is 7-10 business days, depending on your location.
While we aim to meet these delivery estimates, delays may occur due to:
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High seasonal demand
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Carrier disruptions
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Customs clearance procedures
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Circumstances beyond our control
Delivery timeframes are estimates and not guaranteed.
Shipping Method & Origin
Orders placed with Lisa & Daniel Vancouver are fulfilled through our international logistics partners to ensure product availability and efficient service.
Depending on the destination country, customs duties or import taxes may apply. Any such charges are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
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Destination country
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Package weight
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Selected shipping method
All applicable shipping fees will be clearly displayed before completing your purchase.
Responsibility & Delivery Confirmation
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If tracking information confirms that a package has been delivered to the address provided, responsibility transfers to the customer.
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Customers are responsible for providing accurate shipping details at checkout.
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Address corrections must be requested within 24 hours of placing the order. After this timeframe, changes cannot be guaranteed.
Lisa & Daniel Vancouver is not responsible for delivery delays, lost packages due to incorrect address information, or carrier-related issues once the package has been successfully handed over to the shipping provider.
Contact
If you have any questions regarding shipping or delivery, please contact:
Lisa & Daniel Vancouver
Email: info@lisadanielvancouver.com